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Testimonials
"The Service Center product has been an indispensable tool for us in the manufacture of our computer systems [...]" — Jeremy Rammalaere
"The PC-Doctor, Inc. tools have been the fastest and most accurate I have used in my years as a computer professional [...]"— Robert Pereillo
"PC-Doctor Service Centre is an invaluable tool for a PC repair company such as ours...We couldn't do our work efficiently without PC-Doctor Service Centre [...]"— Rob Waldram
» Read more Testimonials
"The PC-Doctor, Inc. tools have been the fastest and most accurate I have used in my years as a computer professional [...]"
"PC-Doctor Service Centre is an invaluable tool for a PC repair company such as ours...We couldn't do our work efficiently without PC-Doctor Service Centre [...]"
» Read more Testimonials
Dr. Blip's Blog
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Dr. Blip's PC-Doctor Forum
Promote your great ideas, ask questions about PC-Doctor and diagnostics, meet some of our team members, and more.
» Visit the ForumsWork Here!
Open Positions:
- C# / .Net Application Developer
- Windows System Developer
- Ruby on Rails Software Developer
- Software Engineer I/II, Senior Software Engineer
- 日本語会話技術を持っているのソフトウェアエンジニア
- 软件工程师具有华语普通话语言技巧, 軟件工程師具有華語普通話語言技巧
- Quality Assurance I/II
- Senior Quality Assurance
- Inside Sales Representative
Product Comparison
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| PC Service Professionals | Enterprise IT Organizations | Factories & Hi-Volume Repair |
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| Features | Service Center | BTOSupport Center | Bundle Products | Factory Express | Factory |
Network Factory |
| Minimum purchase (number of licenses) | 1 | 5 | 4000 | 10 | 25 | 50 |
| Key Product Features | Service Center | BTOSupport Center | Bundle Products | Factory Express | Factory | Network Factory |
| Industry's most current diagnostics |  |
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| Graphical User Interface (GUI) | |
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| Results and Sysinfo saved as html | |
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| Results and Sysinfo saved txt | |
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| Results and Sysinfo saved as xml | |
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| Graphical XML script editor | |
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| Hardware Kits (power supply tester, POST card, loopbacks, etc.) | |
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| Localized versions available | |
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| Automation capability | |
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| Command line capability | |
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| Verifies system configuration against master configuration file | |
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| Extensible (add in other software tools) | |
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| Centralized test management from HTML console | |
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| SQL-compliant database storage for test results and system information | |
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| Networked license management (no dongles required) | |
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| USB dongle locking | |
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| Advanced reporting for both system information and test results | |
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| Remote system test monitoring | |
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| Operating System Support | Service Center | BTOSupport Center | Bundle Products | Factory Express | Factory | Network Factory |
| Windows Vista | |
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| Windows XP support | |
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| Windows PE 2.1 and 1.6 support | |
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| Windows 2003 support | |
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| Windows 2000 support | |
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| Windows 98/ME and NT support (legacy support) | |
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| Linux support (2.6 kernel distros) | |
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| Bootable DOS | |
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| Key Benefits | Service Center | BTOSupport Center | Bundle Products | Factory Express | Factory | Network Factory |
| Reduces out-of-box Failures (OOBF) | |
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| Reduces warranty support costs | |
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| Verifies system hardware during build/manufacturing | |
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| Verifies system after repair/maintenance | |
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| Eliminates unnecessary hardware swaps | |
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| Purchase online | |
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| Proof of system status and work performed | |
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| Portable | |
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| Reduces no trouble found (NTF) system returns | |
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| Customizable with your logo and support information (branding) | |
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| Helps users solve problems without assistance | |
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| Reduces support calls | |
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| Reduces on-site service calls | |
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| Improves first call resolution | |
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| Delivery via download | |
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| Usage | Service Center | BTOSupport Center | Bundle Products | Factory Express | Factory | Network Factory |
| Number of systems testable per license | Unlimited (1/time) |
1 | 1 | Unlimited (1/time) |
1 | 1 |