Complete PC hardware diagnostic packages for professionals.

Developed for the most thorough diagnosis of PC hardware problems.

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PC-Doctor Service Center 6
The leading PC hardware diagnostic software repair kit

The computer diagnostic tests included in PC-Doctor’s Service Center 6 (SC6) allow professional technicians and system builders alike to find solutions to computer problems.

If you have a PC repair business or offer PC repair services, the PC diagnostics tests in Service Center 6 provide professional diagnostic reports to cut your diagnosing time in half, to explain problems and solutions to your customers, and to help improve your professional image.

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1-866-289-7237

— Diagnose with confidence
— Used by top technicians
— Save time, save money
— Printable reports

Faxable Order Sheet - PDF

Product Fact Sheet - PDF

Product Technical Fact Sheet - PDF

Product Includes

• Diagnostic CD for both Windows and low-level hardware testing in the offline diagnostic OS
• CD and DVD test media
• Five loopback devices for RJ45 ports, game, serial, audio, and parallel ports
• PCI POST card
• Power supply tester
• Multipurpose USB Device bootable to the offline OS for low-level testing
• Quick Start Guide
• Comprehensive documentation for advanced product usage

Key Benefits

• Shorten your service delivery times: Fast, accurate diagnostics reduce time to troubleshoot and repair systems
• Reduce your service delivery costs: Accurate tests help reduce out-of-box-failure (OOBF) rates in manufacturing and no-trouble-found (NTF) rates for components in service organizations
• Eliminate guesswork: Comprehensive testing with the same industry-standard diagnostics used by the world's largest PC manufacturers quickly finds the real problem
• Solve intermittent problems and unbootable systems: Diagnose accurately using the offline, bootable OS included on the CD and Multipurpose USB Device
• Deliver service into the field: The kit includes hardware test devices, test media, and software diagnostics in a compact satchel
• Increase customer satisfaction with your service: Reporting features help you explain your troubleshooting conclusions to end-users and provide them with a record of the action taken

Key Features

• More than 300 current, up-to-date diagnostics
• Hardware test devices — power supply tester, POST card, network tester, and loopbacks
• Bootable Multipurpose USB Device indicates test status
• Easy-to-use, intuitive graphical user interface
• Fast, 10-second start-up with no installation requirements
• Direct System Information™ architecture gathers information directly from devices
• Runs under Windows Vista, XP, Server 2003, 2000 and the included offline OS (contact for legacy support of Windows 98/ME or NT)
• Multiple boot options:
• Hard drive
• CD
• New Multipurpose USB Device
• Updated script editor to create custom test scripts for your specific systems or recurring problems
• Test results can be saved and printed

Save Time and Money and Increase Service Quality

With more than 300 total diagnostic tests, PC-Doctor Service Center 6 is the most complete and accurate hardware diagnostic product on the market. Based on the same PC-Doctor diagnostics used for years by OEMs like HP, IBM, Lenovo, and others to save time and money, SC6 provides an unparalleled level of quality and hardware assurance.

PC-Doctor Service Center 6 is targeted for retailers, enterprise PC service organizations, PC repair centers, mobile PC technicians, low-volume PC manufacturers, low-volume warranty repair centers, system designers, and hobbyists.

Save time, save money, and increase your product or service quality by using PC-Doctor Service Center 6 to accurately diagnose hardware problems, to ensure component quality and functionality, and to provide the most extensive system information available.

Free up more time and save more money by using PC-Doctor Service Center 6 today.

PC Repair Diagnostics are Microsoft Vista Compatible

Developed for the most thorough diagnosis of PC hardware problems, only SC6 supports Microsoft Vista natively. Advances include new tests to support leading-edge hardware and drag-and-drop script editing to shorten repair times.

With Vista now being used in many PCs, it is even more important for your business to have the full set of troubleshooting tests. PC-Doctor Service Center 6 diagnostic tests are the critical first tool to use in your troubleshooting.

Using SC6 first simplifies diagnosis and eliminates concern of hardware problems during software troubleshooting.

Licensing and Product Use

PC-Doctor provides flexibility of use along with copyright protection. Service Center 6 requires the system to have an available USB port to insert our multi-purpose USB device. This device can be used stand-alone to boot and run the DOS diagnostics or can be used as a storage device to save test reports.

It is required as a locking device when the Windows or DOS diagnostics are run from the SC6 CD. If you regularly have systems that do not have a workable USB port, please contact us or call 1-866-289-7237 for other options.

BIOS Post Codes for use with the PCI Post Card

AMI BIOS — AMI BIOS Post Codes (138 KB)

Award BIOS — AWARD BIOS Post Codes (34 KB)

Phoenix Technologies — Phoenix BIOS Post Codes (41 KB)

Other BIOS

This list of BIOS Post Codes is by no means exhaustive, and post codes are subject to change by the manufacturer without notice. Post codes vary by manufacturer, chipset, and board. Finding the post codes applicable to your application may require some detective work and liberal use of a search engine.

Available Service Center Diagnostics

Windows

DOS

PC-Doctor Service Center supports the following tests for Windows:

Audio

• Rough Audio Test
• Microphone Interactive Test
• Sound Interactive Test
• 3-D Sound Test
• Internal Speaker Test
• MIDI Playback Test
• External Speakers Test
• Mixer State Test

Video

• 2-D/3-D Video Test
• Fixed Transformation and Lighting Test
• Local Video Memory Test
• Primary Surface Test
• Non-local Video Memory Test
• Wireframe Line Test
• Wireframe Stress Test

• ATI PCI Express Video Test
• Color Line Test
• Frame Buffer Blit Test
• Non-snooped Blit Test
• PCIE Lane Order Test
• PCIE Lane Width Test
• Snooped Blit Test
• Video Memory Test

• AVI Interactive Test
• Monitor Interactive Test
• Combination Test
• Solid Color Test
• VESA Test Patterns

• TV Tuner Test
• Capture To File Test
• Capture To Screen Test
• Digital TV Signal Test
• TV Signal Test

Storage

• Blu-ray Drive Test
• Funnel Seek Test
• Linear Read Compare Test
• Linear Seek Test
• Random Seek Test

• Card Reader Test
• Pattern Test
• Scan Test

• CD Drive Test
• CD Audio Test
• Funnel Seek Test
• Linear Read Compare Test
• Linear Seek Test
• Random Seek Test

• CD-R Drive Test
• Read Write Test

• CD-RW Drive Test
• Read Write Test

• DVD Drive Test
• Funnel Seek Test
• Linear Read Compare Test
• Linear Seek Test
• Random Seek Test

• DVD+R DL Drive Test
• Read Write Test

• DVD-R DL Drive Test
• Read Write Test

• DVD+R Drive Test
• Read Write Test

• DVD-R Drive Test
• Read Write Test

• DVD-RAM Drive Test
• Funnel Seek
• Linear Seek
• Pattern Test
• Random Seek Test

• DVD+RW Drive Test
• Read Write Test

• DVD-RW Drive Test
• Read Write Test

• Floppy Drive Test
• Funnel Seek Test
• Linear Seek Test
• Pattern Test
• Random Seek Test
• Surface Scan Test

• Hard Drive Test
• Cache Test
• Funnel Seek Test
• Linear Seek Test
• Pattern Test
• Random Seek Test
• Surface Scan Test

• HD DVD Drive Test
• Funnel Seek Test
• Linear Read Compare Test
• Linear Seek Test
• Random Seek Test

• LS Drive Test
• Funnel Seek Test
• Linear Seek Test
• Pattern Test
• Random Seek Test
• Surface Scan Test

• SMART Test
• Conveyance Self Test
• Extended Self Test
• Short Self Test
• Status Test

• Tape Drive Test
• Backup Test
• Linear Seek Test

• Zip Drive Test
• Funnel Seek Test
• Linear Seek Test
• Pattern Test
• Random Seek Test
• Surface Scan Test

Communications

• Marvell Virtual Cable Test
• Modem Test
• Dial Tone Test
• Fax Command Test
• Last Call Test
• Modem Loopback Test
• Modem Self-testing Loopback Test

• Network Test
• Network Cable Test
• Network External Loopback Test
• Network Link Test
• TCP/IP Internal Loopback Test
• TCP/IP Network Communication Test
• Wireless Connectivity Test
• Wireless Signal Strength Test

Other Devices

• Joystick Interactive Test
• Axes Test
• Buttons Test
• Point of View Test

• Keyboard Interactive Test
• Mouse Interactive Test
• Drag and Drop Test
• Double-click Test
• Mouse Status Test

• Printer Interactive Test

System

• Analog FM Tuner Test
• FM Radio Test

• 1394 Test
• 1394 Bus Reset Test
• 1394 Config ROM Test

• Battery Test
• Battery Life Test

• CMOS Test
• Checksum Test
• Pattern Test

• CPU Test
• Level 2 Cache Test
• Math Register Test
• MMX Test
• Multicore Test
• Register Test
• SSE Test
• SSE2 Test
• SSE3 Test
• SSSE3 Test
• Stress Test

• Memory Test
• Address Test
• Advanced Pattern Test
• Auxiliary Pattern Test
• Bit High Test
• Bit Low Test
• Checkerboard Test
• Modulo20 Test
• Moving Inversion Test
• Nibble Move Test
• Pattern Test
• Walking One Left Test
• Walking One Right Test
• Windows Memory Test

• Parallel Port Test
• External Read and Write Test
• Internal Read and Write Test

• PC Card Test
• Cardbus Status Test
• PCMCIA Status Test

• PCI Express Test
• Status Test

• PCI Test
• Configuration Test

• SCSI Test
• Extended Self-Test
• Self-diagnostic Test
• Short Self-Test
• Status Test

• Serial Port Test
• External Loopback Test
• External Register Test
• Internal Control Signals Test
• Internal Register Test
• Internal Send and Receive Test

• Systemboard Test
• RTC Accuracy Test
• RTC Rollover Test

• USB Test
• Status Test
• Port Test

PC-Doctor Service Center supports the following tests for the DOS operating system:

Video Diagnostics

• Video Adapter Tests
• AGP Test
• PCI Express Test
• VESA Full Video Memory Test
• VGA Color-DAC Registers Test
• VGA Controller Registers Test
• Video Memory Test
• Video Pages Test

Storage Diagnostics

• Diskette Tests
• Funnel Seek
• Hi-Low Seek Test
• Linear Verify Test
• Linear Write/Read Test
• Linear Write/Random Read Test
• Random Seek Test
• Random Verify Test
• Track To Track Seek

• Fixed Disk Tests
• Controller Test
• Drive Cache Test
• Full Surface Read Test
• Funnel Seek Test
• Inner/Outer Surface Read Test
• Hi-Low Seek Test
• Linear Verify Test
• Random Seek Test
• Random Verify Test
• SMART Conveyance Test
• SMART Self-Test Long
• SMART Self-Test Short
• SMART Status Check Test
• Spin Down/Spin Up Test
• Track To Track Seek Test
• Write/Read Test

• LS-120/240 Drive Tests
• Controller Test
• Eject Disk Test
• Funnel Seek Test
• Hi-Low Seek Test
• Linear Verify Test
• Random Seek Test
• Random Verify Test
• Track To Track Seek Test

• Optical Drive Scan Tests
• Funnel Seek Test
• Linear Seek Test
• Random Seek Test

• Optical Drive Write Tests
• CD-RW Drive Test
• DVD-RW Drive Test
• DVD+R Drive Test
• DVD-RAM Drive Test

• SCSI Fixed Disk Tests
• Controller Test
• Funnel Seek Test
• Hi-Low Seek Test
• Linear Verify Test
• Random Seek Test
• Random Verify Test
• Read Surface Scan Test
• Track To Track Seek Test
• Write Surface Scan Test

• Zip Drive Tests
• Controller Test
• Eject Disk Test
• Funnel Seek Test
• Hi-Low Seek Test
• Linear Verify Test
• Random Verify Test
• Random Seek Test
• Track To Track Seek Test

System Diagnostics

• CPU/Coprocessor Tests
• CoProc Arithmetics Test
• CoProc Commands Test
• CoProc Cyrix/IIT Test
• CoProc Exceptions Test
• CoProc Registers Test
• CoProc Transcendental Test
• CPU Arithmetics Test
• CPU Buffers/Cache Test
• CPU C&T/Cyrix Specific Test
• CPU Interrupts/Exceptions Test
• CPU Logical Operations Test
• CPU Misc Operations Test
• CPU Registers Test
• CPU String Operations Test
• MMX Test

• Memory Tests
• Advanced Pattern Test
• Bus Throughput Test
• Code Test
• Fast Address Test
• Fast Pattern Test
• Heavy Address Test
• Heavy Pattern Test
• Medium Address Test
• Medium Pattern Test
• 32-bit Protected Mode memory tests (PM Fast Pattern, PM Fast Address, PM Advanced Pattern)

• Parallel Port Tests
• Command And Data Port Test
• External Loopback And IRQ Test

• Serial Port Tests
• External Loopback Test
• FIFO Buffers Test
• Internal Loopback Test
• Registers And Interrupts Test

• Systemboard Tests
• BIOS Timer Test
• CMOS RAM Test
• DMA Channels Test
• External Cache Test
• IEEE1394 Controller Test
• IRQ Controller Test
• Joystick External Loop Test
• Keyboard Test
• PCI Test
• PCMCIA Test
• RAM Refresh Test
• RTC Clock Test
• System Timer Test
• USB Port Test
• USB Port External Loop Test

Interactive Diagnostics

• Diskette Change Signal Test
• Diskette Write Protect Test
• Internal Speaker Test
• Joystick Test
• Keyboard Keys Test
• Keyboard LEDs Test
• Keyboard Repeat Test
• LCD Panel Test
• Maximum System Load Test
• Mouse Test
• Optical Drive Capabilities Test
• Optical Drive Funnel Scan Test
• Optical Drive Linear Scan Test
• Optical Drive Open/Close Test
• Optical Drive Random Scan Test
• Optical Drive Reset Test
• Printer Test
• SCSI Devices Test
• Stereo Speaker Test
• USB Loopback Test
• Video Character Set Test
• Video Color Palette Test
• Video Monitor Quality Test
• VGA Functions Test

Miscellaneous Diagnostics

• SoundBlaster Test
• CAS Diagnostic Test
• SCSI Test
• DIMM/RIMM EEPROM ID Test
• SMBUS Test
• Modem Test
• Intel Network Test
• Intel Network Link
• Intel AMT Test