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Now — for the first time ever! — you can use those same diagnostics to confidently troubleshoot your own hardware problems or run systematic maintenance checks to ensure your system health.
Home Express includes more than 200 tests in Windows Vista/XP.
"I was having a problem with one of my computers intermittently locking up, requiring a hard reboot. Of course, each time this occurred, I lost everything that I had been working on since the last time I did a file save. I couldn’t tell whether this was a hardware or a software issue and didn’t know where to concentrate my efforts to resolve this issue. In searching the internet, I came across PC-Doctor. I installed the software and was pleasantly surprised at how easy it was to use and how completely and thoroughly it tested all the hardware components in the computer. Thank you for this extremely helpful addition to my computer diagnostic toolkit."
—Gerald Barber - President, G3L Consulting, Inc. ( Read more testimonials )
Home Express quickly differentiates hardware from software problems. If the hardware passes these comprehensive tests, you can confidently begin searching for software problems. If hardware is defective, Home Express accurately pinpoints the problem device so you can order a replacement.
Home Express thoroughly tests all hardware components without requiring you to open the case. You don’t have to guess what’s wrong. You avoid the downtime that swapping expensive devices would cause.
Intermittent problems are virtually impossible to isolate without accurate tools. Home Express finds intermittent issues by forcing the system to work much harder than you could every make it work on your own by running many processor-intensive tasks at the same time. This is how professionals troubleshoot intermittent issues.
Home Express comes with three licenses for personal home use, which means that you can install it three times. We identify a computer as unique based on its hardware components. Home Express then contacts our licensing server via the Internet and downloads one of the three available licenses. You can use each installed copy of Home Express for as long as you like, but if you make substantial changes to your system and remove Home Express, you will consume a second license if you re-install. We encourage you to copy the initial downloaded files to a back-up location for easier installs.
When Home Express first launches it will enumerate all the devices on your system and show you all the tests that you can run according to what is on your system. View the 200+ diagnostic tests included.
Home Express is based on PC-Doctor 5 for Windows technology, which might already be installed on your computer. Most major-brand PC manufacturers pre-load our diagnostics, so please check with your computer manufacturer.
BTO for Professionals
BTO is designed for professional system builders, managed service providers, repair technicians, and IT administrators. Like our largest PC manufacturing customers, you can now install our diagnostics on every system that passes through your shop. If a system has problems, you will identify them before the PC is shipped. If problems arise after system delivery, you can save time and money by diagnosing problems remotely using the BTO diagnostics on that machine. If the hardware is good, you can confidently troubleshoot the software. If the customer has defective hardware, you’ll know what skills and parts are necessary for a system fix prior to sending your tech.
BTO allows you to brand these diagnostics so your customers see them as coming from you, not from PC-Doctor. You can include your own support directions and contacts, as well as other business information. Priced for bulk purchases, BTO provides the same tools that four of the top five PC manufacturers ship on more than 20 million of their computers every year.
BTO for Consumers
Intended for use by professionals, BTO delivers the same core set of diagnostics provided in Home Express. BTO also provides customization options and a different licensing model, and requires a minimum purchase of 5 licenses at approximately $10 each. Licenses expire if not installed within 90 days. BTO is a good alternative for consumers who need the same quality of diagnostics that will be available in Home Express, but need them right now.